This article explains how donation data from Feathr syncs to Blackbaud Raiser's Edge NXT through our Fundraising integration. For more information about the Blackbaud Raiser's Edge NXT data integration, read this article.
Connecting Fundraising Data to Raiser's Edge NXT
To use Raiser's Edge NXT data in your Feathr Fundraising, first follow these instructions to connect your Feathr account with your Raiser's Edge NXT account, making sure to visit the activities/actions tab and select a fund, then switch the slider that asks to sync donations as gifts to on.
Overview
When you connect Feathr's Fundraising platform to Raiser's Edge NXT, donation data flows from Feathr to Raiser's Edge NXT in near real-time using Blackbaud's SKY API Gift endpoint.
Note: Anonymous donations are not currently supported by this integration.
Required Setup Configuration
During setup, you'll need to provide at least one RE NXT Fund ID. This fund will be applied to all donations synced from Feathr.
Important: Every gift synced from Feathr—whether it's a one-time donation, a new recurring gift, or a recurring gift payment—will be associated with the fund you select during setup. Make sure you choose the appropriate fund for your Feathr donations before completing the integration.
How Donation Data Maps
One-Time Donations
When someone makes a one-time donation through Feathr, here's what gets sent to RE NXT:
Basic Information
- Donor (matched to an existing RE NXT constituent record)
- Donation amount
- Transaction date
- Gift type set to "Donation"
Payment Details
- Payment method mapped from Stripe (credit card payments become "CreditCard," ACH payments become "DirectDebit")
- Manual flag enabled to prevent RE NXT from attempting to charge the donor again (Stripe has already processed the payment)
Source & Reference
- Origin marked as "Feathr"
- Reference includes your donation form name from Feathr
- Lookup ID for cross-referencing with the Feathr transaction
Fund Allocation
- All donations allocated to the Fund ID you configured during setup
- Amount matches the total gift amount
Status
- Gift status set to "Active"
- Post status set to "NotPosted" (this gives you control over when gifts post to your general ledger in RE NXT)
- Post date set to the transaction date
Recurring Donations
Recurring donations create two types of records in RE NXT:
The Recurring Gift Record (created with the first donation)
When a donor sets up a recurring gift, Feathr creates a parent recurring gift record in RE NXT. This record has a gift type of "RecurringGift," a monthly schedule frequency (the only frequency Feathr currently supports), a start date matching the first donation, and an open end date since recurring gifts through Feathr are ongoing until the donor cancels.
Recurring Gift Payments (created with each installment)
Each monthly payment creates a new record with a gift type of "RecurringGiftPayment." These payment records link back to the parent recurring gift record and include the payment date, amount, and the same payment method and fund details as one-time donations.
Receipts & Acknowledgements
By default, Feathr allows RE NXT to auto-create receipt and acknowledgement records. These records are created with "NEEDSRECEIPT" and "NEEDSACKNOWLEDGEMENT" status, which means you can manage your entire receipt and acknowledgement workflow within RE NXT just as you normally would.