Connecting your Meta account to Feathr allows you to run Facebook and Instagram advertising campaigns directly through the platform. This article explains the updated integration process using Facebook Login for Business.
What you'll need:
-
Facebook Business Manager account with admin access (AKA Meta Business Suite)
- Please ensure that your Facebook Business Manager account has a Business Portfolio established, with your organization's Facebook page claimed in the portfolio.
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Facebook Page(s) you with admin access
- Please ensure that you have "full access" or "full control" as an admin. Your admin permissions should be listed as "Page Deletion, Permissions, Content, Messages and calls, Community Activity, Ads, Insights."
- If you do not have the above permissions, you are not an admin with full access or control. Contact the full control admin on your account to request the proper permissions.
- Instagram account(s) connected to your Facebook Page (optional but recommended)
1. Navigate to the Meta integration page
- Log in to your Feathr account
- Go to Account Settings from the main navigation
- Select Integrations
- Click on Meta
2. Connect to Meta
- Click the "Connect Meta Business Manager" button on the top right of the screen. If your organization has connected a Meta Business Account in the past, this button may be replaced with "Settings". You can add additional Pages in Settings.
- Log in with your Meta Business Manager Account credentials.
- Select which Business Manager account to connect.
- Select which Facebook Page(s) to connect. You can select one, multiple, or all of the pages under the Business Account.
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Select which Instagram account(s) to connect. Once more, you can select one or more accounts here.
Note: If your organization does not currently have an Instagram page, please select "Opt in to all current and future Instagram accounts." Meta requires a selection on this step, regardless of whether you have an Instagram page or plan to. There is no obligation to use an Instagram page for ad campaigns in Feathr.
- Review and Confirm your selections by clicking "Save".
The authentication process stores secure tokens and retrieves your authorized Business Manager accounts, Facebook Pages, and Instagram accounts. This authentication does not need to be reauthorized unless you disconnect the integration.
Meta Integration Troubleshooting
The most common roadblock for users integrating with Meta is that the process cannot complete without the appropriate permissions on the Meta Account performing the integration. The Meta account that you log into must be an admin of the Meta Page you wish to connect, and an admin of the Meta Business Account that page exists under. If you do not have the correct permissions, the integration with Feathr will fail.
Your Meta Page or Business admin may no longer be employed by your organization. If this is the case, visit Meta's Page Admin Dispute page to begin the process of regaining control.