Feathr allows organizations to pay for media spend using ACH (bank account) transfers. This secure method connects your verified bank account to your Feathr account, ensuring timely payment for ad campaigns. Verifying your bank account is a required step before utilizing ACH billing.
For a broader overview of adding billing methods, see this article.
Steps to Verify Your Bank Account
- Log in to your Feathr account and navigate to Account Settings > Billing > Configurations.
- Select "+ Add billing configuration" at the top right.
- Enter your billing name, primary email, and address as indicated.
- Select "Bank account (ACH)" as the payment method and enter your routing number, account number, and account holder name.
- Select to authorize the payment method, and then click "Confirm."
- To set this payment method as the primary source of billing, select the option "Set billing configuration as primary" as the usage.
- Select "Save" at the bottom right. If the save button is not blue, hover over the button for more details on what information is still required for you to save the payment method.
- Feathr will initiate two micro-deposits to your account within 3 days.
- Check your bank statement for the deposits and note their exact amounts.
- Return to your Feathr account, confirm the deposit amounts, and complete the verification process.
Troubleshooting Verification Issues
If the deposits don’t appear after two business days, ensure the account information is correct. Contact your bank for delays or restrictions on micro-deposits. For additional support, reach out to Feathr Support with screenshots of the micro-deposits so we can confirm they were received (do not send sensitive banking information via email).