FAQ

Answers and insights into some common Feathr related questions.

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12 articles in this collection
Written by Alyssa Vertuca, Dianmarie de Jesus, and Diane Twitchell and 2 others

An introduction to Retargeting

Retargeting basics.
Written by Alyssa Vertuca
Updated over a week ago

Why did my campaign go over the media budget?

Find out why a campaign can overspend.
Written by Dianmarie de Jesus
Updated over a week ago

How to Comply with the CAN-SPAM Act

The CAN-SPAM Act establishes rules and requirements for sending emails.
Written by Diane Twitchell
Updated over a week ago

Use Folders to organize your data

Use Folders to organize your events, segments, and templates in related groups to make them easier to find.
Written by Alyssa Vertuca
Updated over a week ago

Da Vinci v1 Training

Da Vinci is the name of the newest major update to Feathr. Complete this training to qualify to upgrade.
Written by Abhay Khurana
Updated over a week ago

Breadcrumb Data and Activity

More information about the detailed Breadcrumb Activity that can be found on a Person segment.
Written by Diane Twitchell
Updated over a week ago

Using Ad Tags in Feathr

Understand what Ad Tags are, how they work, and how you can use them in Feathr.
Written by Diane Twitchell
Updated over a week ago

1st and 3rd party data - what's the difference?

There are two different types of data that you might use to target prospects through Feathr: 1st & 3rd party
Written by Alyssa Vertuca
Updated over a week ago

Why are only some users in targeted segments being shown ads?

Depending on segment size, campaign settings, and match rates, not all users in your targeted segments will see ads.
Written by Diane Twitchell
Updated over a week ago

Landing Page Login Screen

Sometimes for added security purposes, you may be asked to login again to edit your Landing Page.
Written by Diane Twitchell
Updated over a week ago

Why am I not seeing my ads?

Understand where and how your ads are appearing across the web.
Written by Eda Rodriguez
Updated over a week ago

How do Ad Blockers Affect Feathr Ads?

How retargeting works when ad blockers are in use.
Written by Diane Twitchell
Updated over a week ago